Effective: April 19, 2022
Overview
This Privacy Policy explains how and why Concerto Card Company (referred to herein as “Concerto,” “we,” “us,” or “our”) collects, stores, uses, and shares personal information when you visit our website (“Online Services”). The terms “you” or “your” refer to any individuals who access or use the Online Services. The term “account” means the credit card account issued by a financial institution and accessed through the Online Services. By using our Online Services, you consent to this Privacy Policy in full.
How does Concerto collect information when you use Online Services?
We collect information in a variety of ways. For example, we may collect information:
Directly from you. We may collect information you share when you sign up for email updates or use our Online Services to communicate with us, respond to surveys, or provide feedback.
Automatically when you use our Online Services. We may collect information about your device, your mobile or online activity, IP address, and other information when you use our Online Services. This information may be collected through our server logs, cookies, web beacons, or other analytics tools.
What information does Concerto collect?
Depending on how you use the Online Services, we may collect various types of information. For example:
How does Concerto use the information it collects?
We may use the information we collect for various purposes depending on how you interact with us and our Online Services. In general, we may use your information for any legal or business purpose, including:
How does Concerto share the information it collects?
Does Concerto use online tracking technology (i.e., logs and cookies)?
Yes. We, along with third-party service providers acting on our behalf, may use online tools and technologies to collect information when you use our Online Services. Information collected includes device data and online activity. We use these tools to collect information for debugging, fraud prevention, session management, and other necessary purposes. We also use these tools to personalize your online experience, target advertising, and conduct analytics. We may associate the information collected using online tools with your account.
Technology we may use includes:
Server logs. Server logs automatically record information and details about your online interactions with us, including information about your visit to our Online Services on a particular time and day.
Cookies. Cookies are small files stored in your web browser by a particular website. Cookies allow websites to store information about your account and preferences and recognize your device during your visit or future visits to the website.
Pixel tags. A pixel tag (AKA web beacon or tag) is a small string of code (or image) that may be placed in a website, advertisement, or email. It allows website owners to set or read cookies or transfer information to their servers when you interact with Online Services.
SDKs and mobile advertising IDs. Our mobile apps may include third-party software development kits (“SDKs”) that allow us to collect information about your activity using the mobile app. In addition, some mobile devices include a resettable advertising ID that, like cookies and pixel tags, allow us and our service providers to identify your mobile device for advertising purposes.
Third-party plugins. Our Online Services may include plugins from other companies, including social media companies. Third-party plugins are governed by the terms of the companies that created them. These plugins, such as the Facebook “Like” button, may collect information about the pages you visit and share it with the company that created the plugin, even if you do not click on the plugin.
How does Concerto use online tracking technology?
We, and third-party service providers acting on our behalf, may use online tracking technology to conduct personalization, analytics, and targeted advertising on or through the Online Services.
May you opt out of certain online tracking technologies?
We do not knowingly contact or collect personally identifiable information from children under the age of 13. Our Online Services are not intended to solicit information of any kind from children under the age of 13. We do not knowingly collect or store information of children under 13, even in aggregate form. It is possible that through fraud or deceit we may receive information pertaining to children under the age of 13. Parents or guardians may report unauthorized use of our Online Services by a child under age 13 by contacting us at privacy@concertocard.com. If we are notified of unauthorized use by a child under 13, upon verifying the information, we will immediately delete the unauthorized information from our servers and records.
The Online Services are not directed to anyone located outside of the United States, and our Online Services are controlled, operated, and administered by us from our offices within the United States of America. We do not knowingly offer Online Services to data subjects outside of the United States or monitor the behavior of persons (data subjects) located outside of the United States. By using or continuing to use Online Services, you are confirming that you are located within the United States and agree that you will not provide personal information on, or otherwise use, the Online Services if you are located outside of the United States. While we do not knowingly solicit, collect, or store the personal information of international users, through fraud, deceit, or other unauthorized or inadvertent disclosure, we may receive personal information pertaining to individuals located outside of the United States. If a person located outside of the United States becomes aware that he or she has provided us personal information, as defined in Article 4 of the General Data Protection Regulation (GDPR), please contact us at: privacy@concertocard.com, and, upon verifying the information, we will immediately delete the unauthorized information from our servers and records.
We will not share your information with third parties for their direct marketing purposes.
In the following CCPA Disclosure, the words “we,” “us,” and “our” refer to Concerto Card Company, and the terms “you” and “your” refer to California residents who use our website. The specific personal information that we collect, use, and disclose relating to a California resident covered by the CCPA will vary based on our relationship or interaction with that individual. For example, this CCPA Disclosure does not apply with respect to personal information that we collect about California residents in connection with providing our financial products and services for personal, family, or household purposes (i.e., information subject to the Gramm-Leach-Bliley Act (GLBA)).
California Privacy Rights
Personal Information We Collect.
We may collect the following categories of personal information:
Identifiers such as your name, address, telephone number, Internet Protocol address, email address, driver’s license number, social security number, employment history, signatures, or other similar identifies.
Certain personal characteristics, such as your gender, age, race, color, national origin and marital status.
Internet activity information, such as your browsing history, search history, or your interactions with our website.
Geolocation data.
Professional or employment-related information.
We collect your personal information using various sources, including your interactions with our website, the information you provide to apply for a product or service, and information obtained from cookies, pixel tags, web beacons, server logs, or other similar technologies. We collect your personal information to provide the products or services requested by you, to contact you regarding our products and services, and to otherwise enhance your experience with us. As disclosed in our Privacy Policy, we may share your personal information for our everyday business purposes (such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus) and for our marketing purposes to offer our products and services to you. We may also share information about your transactions and experiences with us with our affiliates for their everyday business purposes.
Your Right to Make Requests.
Under the CCPA, California residents have the right to:
Request that a business delete any personal information about the consumer which the business has collected from the consumer.
Request that a business that collects personal information about the consumer disclose to the consumer, free of charge, the following:
The categories of personal information that it has collected about that consumer.
The categories of sources from which the personal information is collected.
The business or commercial purpose for collecting or selling personal information.
The categories of third parties with whom the business shares personal information.
The specific pieces of personal information it has collected about that consumer.
Request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to the consumer, free of charge, the following:
The categories of personal information that the business collected about the consumer.
The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
The categories of personal information that the business disclosed about the consumer for a business purpose.
Direct a business that sells personal information about the consumer to third parties not to sell the consumer’s personal information.
We do not sell your personal information to third parties or disclose your personal information to third parties for a business purpose. To exercise any of your other rights above, you may contact us by calling us toll-free at 1-800-550-1250 or by emailing us at privacy@concertocard.com. We may request up to three pieces of personal information about you when you make a request to verify your identity. Only you, or an authorized agent acting on your behalf, may make a verifiable consumer request related to your personal information. To use an authorized agent to submit a request to us, you must (i) provide the authorized agent signed permission to make a request on your behalf; (ii) verify your identity with us; and (iii) directly confirm with us that you provided the authorized agent permission to submit the request.
We will verify your consumer request by comparing the information you provide to us against our records, which may include requesting that you provide us with your name, address, and phone number.
You have the right not to be discriminated against for your exercise of the privacy rights conferred by the CCPA. We will not discriminate against a consumer because the consumer exercises any of the consumer’s rights as described in this CCPA Disclosure. However, we reserve the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified, to the extent your rights adversely affect the rights and freedoms of others, or where the CCPA allows us an exemption, such as when we are required to comply with federal, state, or local laws.
Can Concerto change this Privacy Policy?
We reserve the right to change this Privacy Policy at any time without advance notice to you. Each time any content in our Privacy Policy changes, we will update the effective date on the Privacy Policy available through our Online Services. Your use of the Online Services after the effective date constitutes your consent to be subject to our then-current Privacy Policy. We encourage you to periodically review our Privacy Policy for continued use of our Online Services.
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